Tuesday, May 25, 2010

Lattice Materials achieves ISO 9001:2008 Certification


The Quality Management System (QMS) of Lattice Materials, LLC has achieved ISO 9001:2008 certification! 

We are very proud of this achievement and will live up to the reputation that this registration has given us. We strive to deliver only the highest level of satisfaction and will continue to earn your trust with every transaction. The ISO 9001:2008 Certification specifically means that we have implemented the following changes in our quality system:
  • The quality policy is a formal statement from Lattice Materials management that's closely linked to the business and to customer needs. Our quality policy and procedures are understood and followed at all levels, by all employees.
  • Decisions about the quality system are made based on recorded information and the system is regularly audited and evaluated for conformance to the standard as well as effectiveness.
  • Records show how and where our materials were processed, to allow problems to be traced back to the source.
  • We work with our customers to determine their requirements and create systems for communicating product information, responding to inquiries, orders, feedback and complaints.
  • When developing new products, we plan each of the stages of development, with appropriate testing at each stage. We test and document whether the product meets design requirements, regulatory requirements and customer needs.
  • We regularly review performance through internal audits and meetings. This determines whether the quality system is working and what improvements can be made. We deal with past and potential problems, keep records of these activities and resulting decisions, and monitor their effectiveness.
  • We have documented procedures for dealing with actual and potential nonconformances (problems involving suppliers or customers, as well as internal problems). We ensure that no employee uses bad product, determine what to do with any bad product, deal with the root cause of the problem and keep records to use as a tool to improve the system.
At Lattice Materials LLC, we believe in quality and make it a priority for each and every customer. Give us a try and see the difference it will make for you.
Learn More at Lattice Materials News

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